
HOPE NOW and Property Preservation
The following contacts should only be used by Community Development Corporations and local communities inquiring about specific properties.
These are not contacts for families wishing to purchase individual properties.
Bank of America
- Safeguard Properties : 1-877-340-8482
Bayview Loan Servicing, LLC
- Santiago Cortes
- Phone : 954.590.7647
- E mail :santiagocortes@bayviewloanservicing.com
Chase
For the following States : CA, DE, DC, FL, GA, MA, MD, ME, NC, NH, NJ, PA, SC, TN, TX, VA, VT, WV, PR (Puerto Rico) VI (Virgin Island)
- Mortgage Contracting Services State (MCS)
- Phone: 866-563-1100
- Alternate Phone : 888-310-1506
- Fax : 614-776-8685
- E mail :Property.preservation@jpmchase.com
For the following States : WA, OR, WY, AZ, NV, UT, ID, MT, CO, NM, OK, NE, SD,KS, ND, MN, IA, MO, AR, LA, MS, AL, WI, IL, IN, MI, AK, HI, OH, NY, CT
- Safeguard Properties
- Phone : 1-877-340-8482
HSBC Consumer and Mortgage Lending
- SafeGuard Properties 1-800-852-8306
- 7887 SafeGuard Circle Valley View, OH 44125
Nationstar
- Nationstar Property Preservation: 1-855-257-4026
PNC Mortgage
- Safeguard Properties
- 7887 Safeguard Circle (HUB PKWY)
- Valley View, OH 44125
- Phone 1-877-340-8482
Seterus
- Safeguard Properties
- Phone : 1-877-340-8482
SunTrust Mortgage
For the following States : CA, CT, FL, IL, KY, MD, MI, NV, NY, OH
- Mortgage Contracting Services State (MCS)
- Phone : 866-563-1100
- Alternate Phone : 888-310-1506
- Fax : 614-776-8685
- E mail :PPEscalations@suntrust.com
For the following States : GA, MA, NC, VA, AK, AL, AR, AZ, CO, DC, DE, IA, ID, IN, KS, LA, ME, MN, MO, MS, MT, ND, NE, NH, NJ, NM, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, WA, WI, WV, WY
- Service Link Financial Services
- Phone : 877-272-2149
- E mail :PPEscalations@suntrust.com
Wells Fargo
Inquiries regarding vacant and abandoned properties can be directed to :
- Phone : 877-617-5274
- Fax : 866-512-0757
- Email :codeviolations@wellsfargo.com