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State Mortgage
Assistance Programs

HOPE NOW and Property Preservation

The following contacts should only be used by Community Development Corporations and local communities inquiring about specific properties.

These are not contacts for families wishing to purchase individual properties.

Bank of America

  • Safeguard Properties : 1-877-340-8482

Bayview Loan Servicing, LLC

Chase

For the following States : CA, DE, DC, FL, GA, MA, MD, ME, NC, NH, NJ, PA, SC, TN, TX, VA, VT, WV, PR (Puerto Rico) VI (Virgin Island)

For the following States : WA, OR, WY, AZ, NV, UT, ID, MT, CO, NM, OK, NE, SD,KS, ND, MN, IA, MO, AR, LA, MS, AL, WI, IL, IN, MI, AK, HI, OH, NY, CT

  • Safeguard Properties
  • Phone : 1-877-340-8482

Citi

HSBC Consumer and Mortgage Lending

  • SafeGuard Properties 1-800-852-8306
  • 7887 SafeGuard Circle Valley View, OH 44125

Nationstar

  • Nationstar Property Preservation: 1-855-257-4026

PNC Mortgage

  • Safeguard Properties
  • 7887 Safeguard Circle (HUB PKWY)
  • Valley View, OH 44125
  • Phone 1-877-340-8482

Seterus

  • Safeguard Properties
  • Phone : 1-877-340-8482

SunTrust Mortgage

For the following States : CA, CT, FL, IL, KY, MD, MI, NV, NY, OH

  • Mortgage Contracting Services State (MCS)
  • Phone : 866-563-1100
  • Alternate Phone : 888-310-1506
  • Fax : 614-776-8685
  • E mail :PPEscalations@suntrust.com

For the following States : GA, MA, NC, VA, AK, AL, AR, AZ, CO, DC, DE, IA, ID, IN, KS, LA, ME, MN, MO, MS, MT, ND, NE, NH, NJ, NM, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, WA, WI, WV, WY

Wells Fargo

Inquiries regarding vacant and abandoned properties can be directed to :

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