HOPE NOW - Support and Guidance for Homeowners

Are You Eligible?

HOPE NOW and Property Preservation

The following contacts should only be used by Community Development Corporations and local communities inquiring about specific properties.

These are not contacts for families wishing to purchase individual properties.

Bank of America

Safeguard Properties: 1-877-340-8482

Bayview Loan Servicing, LLC

Santiago Cortés
Phone: 954.590.7647
E mail: santiagocortes@bayviewloanservicing.com

Chase
For the following States: CA, DE, DC, FL, GA, MA, MD, ME, NC, NH, NJ, PA, SC, TN, TX, VA, VT, WV, PR (Puerto Rico) VI (Virgin Island)

Mortgage Contracting Services State (MCS)
Phone: 866-563-1100
Alternate Phone: 888-310-1506
Fax: 614-776-8685
E mail: Property.preservation@jpmchase.com

For the following States: WA, OR, WY, AZ, NV, UT, ID, MT, CO, NM, OK, NE, SD,
KS, ND, MN, IA, MO, AR, LA, MS, AL, WI, IL, IN, MI, AK, HI, OH, NY, CT

Safeguard Properties
Phone: 1-877-340-8482

Citi

Counselors call: 1-866-915-9417, Opt 4, plus extension (if you have one)
E-fax: 1-866-963-0651
E-mail for submissions: mortgagehelp@citi.com
Hope Loanport: www.hopeloanportal.org
Counselor Website: www.mortgagehelp.citi.com
http://www.citigroup.com/citi/citizen/community/homeownershippreservation/index.htm

HSBC Consumer and Mortgage Lending

SafeGuard Properties 1-800-852-8306
7887 SafeGuard Circle Valley View, OH 44125

Nationstar

Nationstar Property Preservation: 1-855-257-4026

PNC Mortgage

Safeguard Properties
7887 Safeguard Circle (HUB PKWY)
Valley View, OH 44125
Phone – 1-877-340-8482

Seterus

Safeguard Properties
Phone: 1-877-340-8482

Wells Fargo

Inquiries regarding vacant and abandoned properties can be directed to:
Phone – 877-617-5274
Fax – 866-512-0757
Email – codeviolations@wellsfargo.com